Shipping
We use a range of shipping providers depending on your location around Australia, the shipping provider of choice may change. Upon completion of your order, we will send you your order details along with the shipping provider number and any tracking information if applicable.
On average, expect to receive your Seven Seasons order in 5-7 business days.
Refund and Return Policy
Should you make an error when ordering online, Seven Seasons will exchange refund your item up to 30 days from the date of purchase. The returned item must be unopened and in its original saleable condition. Please contact us.
You are responsible for the additional postage charges. When your return is received, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, we will process your refund to the card you paid with. Once your refund has been confirmed it may take up to 3-5 business days depending on your bank.
Why can’t I get a delivery to my area?
Some areas in Australia are considered ‘Dry Zones’. A dry zone is an area where it is against the law to sell, be in possession of or consume alcohol. As a result, Seven Seasons may be unable to deliver to these postcodes.
What postcodes are classified as ‘Dry Zones’?
Delivery is not available to any postcodes within the Northern Territory.
In line with our commitment to the Responsible Service of Alcohol (RSA) there are several postcodes in Australia to which we do not deliver under any circumstances.
Non delivery postcodes include: 4605, 4713, 4816, 4825, 4830, 4871, 4874, 4875, 4876, 4892, 4895, 5600, 5601, 5608, 5609, 5680, 5690, 5700, 5701, 5710, 5723, 5724, 5734,6429, 6430, 6431, 6432, 6435, 6436, 6437, 6438, 6440, 6442, 6635, 6638, 6639, 6640, 6642, 6710, 6712, 6713, 6714, 6716, 6718, 6720, 6721, 6722, 6725, 6726, 6728, 6731, 6733, 6740, 6743, 6751, 6753, 6754, 6758, 6760, 6761, 6762, 6765, 6770, 6798, 6799.
In addition, there are additional postcodes in Australia that we are no longer able to deliver to and they include; 6701, 6705, 6707, 6710, 6711, 6712, 6713, 6760, 6725, 6726, 6728, 6731, 6733, 6740, 6799.
Updated October 2023
We support responsible service of alcohol. No alcohol can be sold or supplied to anyone under 18. It’s against the law.